# Saple.ai — Enterprise AI Solutions
> AI-powered customer service automation for enterprises

Saple.ai is an enterprise AI platform that deploys conversational AI agents across 35+ channels. It automates 90% of customer queries, reduces operational costs by 60%, and supports 135+ languages across BFSI, Healthcare, Retail, and Utilities industries.

## Products
- AI Agents: Build and deploy conversational AI agents without code — chat, voice, and messaging
- Agent Assist: Real-time AI support for human customer service agents with response suggestions, knowledge retrieval, and automated summaries
- Conversation Intelligence: Analytics, automated QA, and agent coaching across 100% of customer interactions

## Platform
- Neo Canvas: Visual no-code agent design studio
- Integrations: 100+ native integrations with CRM, helpdesk, and communication platforms
- Responsible AI: Enterprise-grade guardrails, compliance, and governance

## Industries
- BFSI: Banking, financial services, and insurance automation
- Healthcare: Patient engagement and appointment scheduling
- Retail: Personalized shopping experiences and order management
- Utilities: Customer query automation and operational efficiency

## Key Facts
- 1,300+ enterprise customers globally
- 35+ channels supported (chat, voice, email, WhatsApp, and more)
- 135+ languages supported
- 90% customer query automation rate
- 60% reduction in operational costs
- 50% boost in agent productivity
- <1% hallucination rate
- 99.9% uptime SLA
- Deployment in 50+ countries

## Notable Case Studies
- UnionBank of Philippines: 51% OPEX reduction ($100k to $49k/month), 329% growth in AI agent users (28k to 120k), 14-point customer satisfaction increase (78% to 92%)

## Key Pages
- /products/ai-agents — AI agent platform overview
- /products/agent-assist — Human agent AI assistant
- /products/conversation-intelligence — Conversation analytics and QA
- /platform/overview — Full platform overview
- /solutions/bfsi — Banking and finance AI solutions
- /solutions/healthcare — Healthcare AI solutions
- /solutions/retail — Retail AI solutions
- /solutions/utilities — Utilities AI solutions
- /demo-hub — Live AI agent demos
- /blog — AI insights and articles
- /contact — Request a demo or get in touch