Privacy Policy

1. Overview

Monobot Agentic Automations LLP ("we", "us", or "our") operates the Saple.ai platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read it carefully. By using the Services you consent to the practices described herein.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and profile data provided at registration (including via Google OAuth).
• Usage data: pages visited, features used, session duration, IP address, browser type, and device information.
• Conversation data: messages and transcripts processed through AI agents you deploy on our platform.
• Payment information: billing details are collected and processed by our payment provider; we do not store full card numbers.
• Communications: emails, support requests, or feedback you send us.

3. How We Use Your Information

• To provide, operate, and improve the Services.
• To authenticate your identity and manage your account.
• To process transactions and send billing-related communications.
• To send service updates, security alerts, and support messages.
• To analyze usage patterns and improve platform performance and accuracy.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers: third-party vendors who assist us in operating our platform (hosting, analytics, payments) under strict data processing agreements.
• Legal requirements: when required to comply with applicable law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide Services. You may request deletion of your data at any time by contacting us. We may retain certain data as required by law or for legitimate business purposes.

6. Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For details, please refer to our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing.
• Data portability.

To exercise these rights, contact us at support@saple.ai.

9. International Transfers

Your data may be processed in countries other than your own. Where we transfer data outside your jurisdiction, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, by email. Continued use of the Services after changes constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related inquiries, please contact: support@saple.ai

Monobot Agentic Automations LLP