Saple.ai is an enterprise AI platform that automates customer service across 35+ channels. It deploys conversational AI agents for chat, voice, and messaging, helping enterprises automate 90% of customer queries and reduce operational costs by 60%.

What industries does Saple.ai support?

Saple.ai supports BFSI (Banking, Financial Services & Insurance), Healthcare, Retail, Utilities, and other industries. It has 1,300+ enterprise customers across 50+ countries.

How many channels does Saple.ai support?

Saple.ai supports 35+ channels including chat, voice, email, WhatsApp, and other messaging platforms, with 135+ languages.

What is Agent Assist?

Agent Assist is Saple.ai's real-time AI copilot for human customer service agents. It provides response suggestions, instant knowledge retrieval, multilingual support, and automated post-call summaries to boost agent productivity by 50%.

Does Saple.ai integrate with existing CRM and helpdesk tools?

Yes, Saple.ai offers 100+ native integrations with CRM, helpdesk, ecommerce, and communication platforms, enabling seamless deployment within existing technology stacks.

Task Workflow

Detailed information about Task Workflow will be available soon.